Parature Releases Free White Paper on Strategies for Dealing with Difficult Customers

White Paper Explores the Latest Techniques and Skills for Managing Challenging Customer Interactions Parature, the global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into appropriate skills and techniques for managing challenging customer interactions. The white paper entitled “What to Say […]

Processing Infrared Photography Step By Step

In this tutorial we go step by step through the processing of infrared images from an unconverted digital camera. Once you have shot infrared images with your digital camera you will need to do some processing to make them useable. In this article we will go step by step through the process, showing the options […]

Shooting Infrared Photography Step By Step

In this tutorial we go step by step through shooting infrared with your normal, unmodified digital camera. Infrared photography is, quite simply, stunning. So it is natural for a photographer to want to give this a go. We cover film infrared photography elsewhere, so here we will concentrate on digital infrared here. Digital camera sensors […]