Technique

White Paper Explores the Latest Techniques and Skills for Managing Challenging Customer Interactions Parature, the global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into appropriate skills and techniques for managing challenging customer interactions. The white paper entitled “What to Say …

Parature Releases Free White Paper on Strategies for Dealing with Difficult Customers Read More »

In this tutorial we go step by step through the processing of infrared images from an unconverted digital camera. Once you have shot infrared images with your digital camera you will need to do some processing to make them useable. In this article we will go step by step through the process, showing the options …

Processing Infrared Photography Step By Step Read More »

In this tutorial we go step by step through shooting infrared with your normal, unmodified digital camera. Infrared photography is, quite simply, stunning. So it is natural for a photographer to want to give this a go. We cover film infrared photography elsewhere, so here we will concentrate on digital infrared here. Digital camera sensors …

Shooting Infrared Photography Step By Step Read More »

A day out shooting included some shooting with my 100-400mm lens. The 100-400mm f4.5-5.6 IS L lens from Canon is a compact and capable lens that I’ve made a lot of good use of. On a day when I was out testing a swag of cameras, I put the 100-400 in the bag with my …

Infrared with my Canon 100-400mm L Series Lens Read More »

I was shooting with the new Olympus E-3 dSLR down at the beach and decided to create some abstracted seascapes by shooting in infrared and making use of the long exposures. My first outing with the Olympus E-3 dSLR was off to the beach, specifically back beach (the ocean beach) at Sorrento in Victoria, Australia. …

Abstracting the Seascape Read More »

Having a camera that can shoot underwater adds all sorts of photo possibilities. Last summer we took an Olympus u725SW with us on holiday. Beaches are not a particularly friendly place for you dSLR. Blowing sand and spray on ocean beaches are not too compatible with delicate cameras and immersion in water is never a …

Joy in the Water Read More »

I have always liked to modify small sections of images to enhance the overall balance. In this article we look at how to do this in Photoshop. View part 3 of this series. I decided to add this 4th part to illustrate more subtle effects (though still exaggerated a little so you can see in …

Localized Image Enhancements in Photoshop, Part 4 Read More »

I have always liked to modify small sections of images to enhance the overall balance. In this article we look at how to do this in Photoshop. Go back to Part 2. Another Infrared Here we minimize the steps as I think you will have the hang of it now from the above. Our starting …

Localized Image Enhancements in Photoshop, Part 3 Read More »

I have always liked to modify small sections of images to enhance the overall balance. In this article we look at how to do this in Photoshop. Go back to Part 1. Infrared This is our starting image. It was shot in shade and is quite low contrast. Applying Levels is a standard thing I …

Localized Image Enhancements in Photoshop, Part 2 Read More »

I have always liked to modify small sections of images to enhance the overall balance. In this article we look at how to do this in Photoshop. I find it is rare that the best I can get out of an image comes from simple, overall adjustments. Most images benefit from some degree of localized …

Localized Image Enhancements in Photoshop, Part 1 Read More »